Knowledge-driven processes are typically unpredictable in their execution. Experts working on them decide what“™s the next best action to take. This is in contrast to traditional BPM, in which all possible paths of a process are predetermined and modeled into the process. Case management is a way to control and implement these unstructured processes. With the poster below we’d like to bring some of the key aspects of Adaptive Case Management (ACM) on one page.

acm-in-practice_poster

Feel free to download the PDF-version if you are interested in (login required):

  • What is ACM?
  • Why should I use ACM?
  • How can ACM user interfaces look like?
  • What are the main building blocks of an ACM solution?
  • How to visualize ACM cases with CMMN 1.0?

Send your feedback with #acmposter:

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